General Account Global Settings Account Global Settings are settings that pertain to the entirety of the Account.  Many of these...

This section is where you manage all of your phone numbers and their behavior. Numbers are easily setup with distinct...

RingRx is a “user-based” service. What this means is that the core unit of functionality of the system revolves around...

Mailboxes can be for a user’s voicemail, fax, and on-call group messages. Name –The name of a solo user’s voicemail...

Fax Name – Any name you choose to assign to a Fax. Extension – Faxes require an Extension. You can...

Groups can be created to send calls and texts to multiple users Group Name – Any name you choose to...

Parking Lots are great ways to manage calls in an office where co-workers share responsibilities or if call volume can...

Media files are audio recordings that can be used for IVR/Menu greetings, Music or Message-on-Hold. Media files should be uploaded...

Audit Logs let you identify details of who accessed the system. This is an important component of HIPAA compliance to...

A RingRx Conference Room is a great way to manage frequent audio conferences where multiple people can be invited.  Guests...